1.1 Information We Collect
We collect information that you provide directly to us, including personal identification information (name, email, address, phone), and usage data about how you interact with our website and services.
1.2 How We Use Your Information
We use collected information to process orders, communicate about products and services, improve our website and customer experience, and monitor usage trends to enhance your experience.
1.3 Disclosure of Your Information
We may share information with third-party service providers who perform services on our behalf, such as payment processing and shipping, and when required by law or valid public authority requests.
1.4 Security
We implement multiple security measures to maintain the safety of your personal information. However, no electronic transmission is 100% secure, and we cannot guarantee absolute security.
2.1 Acceptance of Terms
By using our website, you affirm that you are of legal age to enter into these Terms, or have obtained parental or guardian consent.
2.2 Intellectual Property
All content on this website, including text, graphics, logos, images, and product designs, is the property of KDSS Consumer Goods or its suppliers and is protected by intellectual property laws. Unauthorized use or reproduction is prohibited.
2.3 Product Information and Availability
We strive to ensure product descriptions and pricing are accurate. However, we do not warrant that all content is entirely accurate, complete, or error-free. All products are subject to availability.
2.4 Limitation of Liability
KDSS Consumer Goods shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of our service.
3.1 Eligibility for Return
To be eligible for a return, items must be unused and in original condition, in original packaging, and accompanied by proof of purchase. Returns must be initiated within 14 days of delivery.
3.2 Non-Returnable Items
Certain goods are exempt from returns, including perishable items (food, flowers), newspapers, magazines, and products opened or used for hygiene reasons.
3.3 Return Process
To initiate a return, contact our customer service team with your order number and product details. We will provide instructions and process your return promptly.
3.4 Refunds
Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be processed within 7-10 business days to your original payment method.
3.5 Shipping Costs
You are responsible for return shipping costs unless the return results from our error (incorrect or defective item). Shipping costs are non-refundable.